Overview
It is MPH policy that:
- All work hours are accurately tracked; and
- Employees are paid the agreed rate, for the hours they worked; and
- Payroll is processed at the nominated time
Responsibilities
It is the responsibility of the Managing Director to ensure the Payroll process is appropriate for meeting this Payroll policy. The Managing Director ensures the Payroll Officer and Managers follow the Payroll Process each pay period.
For any pay period that the Payroll Officer is absent, the Managing Director appoints a suitable person to run Payroll, per the Payroll process.
Payment timing
It is MPH policy that employees are paid weekly, on Thursday in arrears (that is, the week after the work was completed).
If Thursday is a Public Holiday, a best effort is made for payments to be made on Wednesday, but payment will be made on Friday at the latest.
Pay slips
A PDF payslip (statement of what has been paid, tax deductions, annual leave accrual (Weekly employees only), and related calculations) is emailed to the employee at their nominated email address when payment is made.
Payment
Payment of employees is by way of electronic funds transfer (EFT) directly to the employee’s nominated bank account, in Australian dollars.
Employees are responsible for promptly informing the accounting department of changes to their payment, contact or superannuation details.
Payment Summary
Employees can access their Payment Summary (for completing their Tax Return) in their MyGov account.
Shifts that fall across payroll two weeks
Occasionally, a shift may be scheduled across Sunday and Monday. For example,
👉🏼 Donna is scheduled to work from 22:00 Sunday to 02:00 Monday.
Payment is made based on the shift start time, not the day on which the shift ends, therefore Donna is paid for the 4h shift in the same pay week.
If Donna worked again on Monday afternoon, she will be paid for that work in the following pay week.
Reviewing timesheets and pay slips
Payroll is processed by humans and mistakes can occur (by the employee or payroll admins).
Employees should compare timesheets to their pay slip each week to confirm hours worked matches hours paid.
If there is a mismatch, contact the Payroll Officer by email, per the Request a payroll review section of the Timesheet Review process.
Adjustments to hours worked
When an employee does not correctly clock their hours, adjustments are necessary.
Adjustments are proposed by the Payroll Officer, then reviewed by the Manager of the person whose hours are being adjusted. Hours are never adjusted without a manager’s consultation.
When adjusting an employee’s hours, the Payroll Officer and Managers are guided by the Working Times, Pay Conditions, Leave entitlements, and Rostering policies.
The Payroll Officer or Manager adjusting shift times leaves a note regarding a shift adjustment in the shift in Workforce.
Employee can review all changes and provide input or corrections if necessary.
Under- and over-payments
It is MPH policy that payments to employees are correct, but we acknowledge that payroll – and our industry – is complex, bringing unique challenges: sometimes, mistakes are made.
When recognised, MPH will make a best effort to pay under-payments promptly – by the next pay period.
If MPH has over-paid an employee, the employee is offered the option of returning the overpayment promptly, or having their next payment reduced by the overpaid amount.